CassutoTechSouthern Illinois

Owner-run computer and home tech help

Hi, I'm Preston.

I run CassutoTech in Southern Illinois. Tell me what is giving you trouble, and I'll help you work out the next step.

Owner
Preston Cassuto
Background
Hands-on IT and data-center experience
Availability
Local and remote help by appointment
Communication
You work directly with me

1 of 4

Let's narrow down the problem.

Answer four quick questions, and the site will put together a text for you to review. Nothing is sent automatically.

What needs help?

Choose one line to start.

Schedule / 02

Request a service day.

Choose a day and tell me whether the work is for personal or home technology or for a company. If I accept the work, you'll sign the Square agreement before payment.

A request is not a confirmed appointment.Availability changes from week to week. Your day is reserved only after you receive a confirmation from Preston.
Sign first. Pay second.After the scope and price are accepted, Preston sends the appropriate Square agreement and then the invoice. Nothing is automatically charged.

Who is this request for?

Choose a service path to continue.The selected path determines which Square agreement Preston sends if the work is accepted.
01Request a day

Tell me what you need, where you are, and which day works best.

02Get a clear reply

I confirm the day, suggest another opening, or ask for one more detail.

03Sign, then pay

If we agree on the work, I send the matching Square agreement before the invoice.

Before the visit / 03

Bring the right details.

A few simple things ready ahead of time can make local or remote help go much more smoothly.

  1. 01
    Have the device ready

    Keep the power cable, accessories, and any related equipment nearby.

  2. 02
    Keep private information private

    Enter passwords or security codes yourself. Do not send them by text or email.

  3. 03
    Protect important files

    Keep a backup of anything important and mention any concerns before work begins.

Work record / 04

No surprise work.

You stay in control of the scope and cost from the first recommendation through the final check.

  1. 01
    Understand the problem

    I review what is happening and explain the most practical next step.

  2. 02
    Agree before work starts

    You receive the expected cost and decide whether to continue.

  3. 03
    Stop if the scope changes

    If I find something different, I contact you before extra work or parts.

  4. 04
    Check the result together

    I explain what was completed and anything you should watch afterward.

Current service boundary

The diagnostic above covers the work CassutoTech currently advertises. Parts, severe physical damage, data recovery, and work outside that list are discussed before a job is accepted.

Service area / 05

Southern Illinois, by appointment.

Include your town or ZIP code with your request. I'll confirm whether an in-person visit works or whether remote help makes more sense.

Local visits
For equipment and connection problems that need hands-on work.
Remote help
Available when the work does not require physical access to the device.
Travel range
I confirm the distance and any travel details before we set the day.

Contact Preston directly

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